We accept the following major credit cards: Visa, MasterCard, Discover,
and American Express.
We collect sales tax for orders delivered to the following states: CA, CO, DC, FL, GA, IL, IN, LA, MA, MD, MI, MN, MO, NJ, NM, NY, PA, TN, TX, UT, VA, WA
The minimum order for FREE Shipping is
$50.00 and applies only to items that are shippable via United Parcel Service (UPS),
with destination addresses within the contiguous 48 States. Orders less than
will incur a
shipping charge. For items that are unable to ship via UPS, such as furniture, shipping
charges will be quoted on a per-shipment basis.
Orders to Alaska or Hawaii may incur additional shipping charges, and will be
quoted on a per-shipment basis.
Delivery Times and Policies
Your order will be shipped via UPS. For items that cannot be shipped via UPS, a common freight forwarder will be delivering your order. We
will contact you directly to make these arrangements.
If you should need any additional specific delivery arrangements for your shipment,
please contact customer service to arrange. Additional fees may sometimes apply.
We have 40 distribution centers nationwide, and that means that 9 of 10 customers
live in areas we service and in most cases should receive their orders within 1-2
Expedited delivery times for each item are based on orders placed before 5 p.m.
Our normal business hours are Monday-Friday, 7:00AM-5:00PM Central Time.
Orders placed on weekends, holidays or after 5 p.m CT will be processed the following business day.
Products shipped via third party providers, such as furniture and large or heavy
items, require longer delivery lead times. We service customers within the 48 contiguous
U.S. states. At this time we are unable to ship to Canada and international destinations.
FPO/APO orders DO NOT qualify for free shipping. APO and FPO orders will be charged
We are unable to accept orders from or deliver to inmates at correctional/prison
facilities. Your order will be delivered complete. However, occasionally your items
may arrive in more than one shipment and charges may show as multiple transactions
on your credit card statement. We are unable to ship to P.O. Boxes.
Backorders and Discontinued Products
You will be notified if an item you ordered becomes “currently unavailable” or discontinued
by the manufacturer. Your Sales Rep will gladly assist you in picking out an equivalent product.